MTA Access-A-Ride: NYC

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The Metropolitan Transportation Authority (MTA) offers reduced fares on its subways, buses, and commuter railroads to customers with disabilities.

About this Program

The MTA provides information about reduced fare programs and a variety of other ADA-accessible services. Visit the website, click on the menu links on the left to find out more about these services, as well as paratransit programs. You may also find the “Useful Phone Numbers” link a quick and convenient reference source.

Features of Accessible Stations

In improving services to individuals with disabilities, the MTA identified stations where compliance with the Americans with Disabilities Act (ADA) would benefit the most people, analyzing such factors as high ridership, transfer points, and service to major areas of activity. These stations were given priority in our station-renovation program. We are continuing to expand accessibility features to more and more locations.

These stations have features that improve accessibility for customers with visual, hearing, and mobility disabilities, as specified by the Americans with Disabilities Act. Their features include:

elevators or ramps
handrails on ramps and stairs
large-print and tactile-Braille signs
audio and visual information systems
accessible station booth windows
accessible MetroCard® Vending Machines
accessible service entry gates at subway stations
platform-edge warning strips
platform gap modifications or bridge plates to reduce or eliminate the gap between trains and platforms
telephones at an accessible height with volume control, and text telephones (TTYs)
accessible restrooms at commuter rail stations with restrooms (not all station buildings have restrooms)

In some stations, ramps constructed prior to the adoption of the ADA Accessibility Guidelines may not meet current ADA standards for slope, landing and handrail requirements. On commuter rail lines, some ticket offices and restrooms are not accessible by wheelchair.


Phone Number

MTA Accessibility Website